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Ontmoet Bertus Beer

FAQ

  1. What is the monthly cost?
  2. How do I pay?
  3. I have registered but I do not know where to enter my child's detail.
  4. Where do I click to register?
  5. How long must I remain a member?
  6. What is the deadline?
  7. When will the parcels be sent?
  8. How long does it take my parcel to arrive?
  9. How will the parcel be sent?
  10. Can I contact StorieTyd telephonically and talk with someone?
  11. Where can I buy Bertus Beer booklets?
  12. What is Bertus Beer activity books?
  13. What if my child receives a book that he/she already owns?
  14. How many books will be in the parcel?
  15. How often do I receive a parcel?
  16. Is it safe to provide my banking details?
  1. What is the monthly cost?

    Only R100 per child (member) per month

  2. How do I pay?

    Subscriptions can only be made via debit order.

  3. I have registered but I do not know where to enter my child's detail.

    If you are signed in by clicking on the link: http://storietyd.co.za/en/sign-in, look to the right-hand side of the page and click on "My subscriptions".  You can enter the information there.

  4. Where do I click to register?

    You can click on http://www.storietyd.co.za/en/register

  5. How long must I remain a member?

    You only need to remain a member for 2 years, or 8 quarters.

  6. What is the deadline?

    This is the date when members need to have made their book choices online for that particular quarter.  If a member does not make any choice before this deadline, then StorieTyd will automatically send the default books to that member for that particular quarter.

  7. When will the parcels be sent?

    Parcels are sent after the deadline.  This is usually at the end of that quarters' last month - approximately 4 weeks after the deadline.

  8. How long does it take my parcel to arrive?

    3 to 5 days from dispatch.

  9. How will the parcel be sent?

    The parcel will be sent via courier.  Members that do not live in cities or towns can collect their parcels from Postnet or the Post Office.

  10. Can I contact StorieTyd telephonically and talk with someone?

    Yes, our office number is (012) 661 0880

  11. Where can I buy Bertus Beer booklets?

    Bertus Beer booklets are published by StorieTyd and are not available in the retail environment.  You can buy these booklets only from StorieTyd.  Contact us at kontak@storietyd.co.za

  12. What is Bertus Beer activity books?

    Bertus Beer is currently a range of Afrikaans activity books.  It is a range of 24-page books filled with activities for children aged 3 - 5 years, although children up to the age of 8 can use these books.  The range has titles such as: "Ek kan tel", "Vakansie pret" and "Op die plaas".  These book contain different activities such as writing, colouring, cut-outs, reading and games.  The range consist out of 20 books and the font is of such a nature that it makes it easy for early readers.

  13. What if my child receives a book that he/she already owns?

    You as the parent get to choose the child's books online.  If it does happen that you receive a duplicate book that the child already has, then you can return the book in its original condition and packaging back to StorieTyd and we will replace it with another book.

  14. How many books will be in the parcel?

    There are two books included in the parcel, you will therefore receive a total of eight books per annum.  Teenagers (13+) only receive one book per quarter.

  15. How often do I receive a parcel?

    Once every quarter (every three months).

     

  16. Is it safe to provide my banking details?

    Yes, it is safe.  Our web page has been encrypted with a 256-bit certificate and your banking details are transferred electronically and automatically to the institution that processes the debit orders.